Privacy Policy

1. Introduction

KAHAAN LLC ("we", "us", "our") operates the KAHAAN grocery delivery platform. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Full name, mobile number, email address, and delivery address.
• Order Information: Order history, items purchased, payment method, and delivery preferences.
• Device Information: IP address, browser type, and usage data for analytics.

3. How We Use Your Information

• To process and deliver your orders.
• To communicate with you about your orders and promotions.
• To improve our products, services, and customer experience.
• To comply with legal obligations in the UAE.

4. Data Sharing

We do not sell your personal data. We may share information with delivery partners and payment processors solely to fulfill your orders, and with authorities when required by UAE law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@kahaan.store.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@kahaan.store or call +971 541 331155.